Reception Volunteer (Evenings and Weekends)
DENS
You'll be based on reception at The Elms, our hostel.
You’ll be the first person to greet our residents, visitors and staff, so a warm welcome is essential as you’ll be representing DENS to the community. You will have responsibility to make sure everyone signs in and out of the building on the tablet for fire safety procedures. This must be checked at the start and end of your shift. This role requires empathy and patience when interacting with our residents. You must maintain a professional, working relationship with everyone you meet to ensure clear boundaries, consistency, and a safe and welcoming environment for all.
General and Helping
Managing People, Communication, Customer Service, Listening & Supporting
Be over the age of 25 Be a welcoming, friendly face to all residents, staff and visitors Be discreet, empathetic, and considerate Be aware of the need for confidentiality, relating to both residents and the charity Be able to maintain professional boundaries with residents
Contributing to the community Satisfaction in helping local people
There are various shifts available and you can book your shifts online at your convenience, varying the day and time according to your preference. We currently need people for the evenings and weekends, but you can book daytime weekday shifts if they are available. Monday to Friday: There are three shifts: 9am-1pm, 1pm-5pm and 5pm-8pm. Saturdays and Sundays: There are four shifts: 12pm-2pm, 2pm-4pm, 4pm-6pm, 6pm-8pm.
HP2 7AZ
The Elms, Redbourn Road, Hemel Hempstead, HP2 7AZ
N/A
10
