Receptionist Grove House, St Albans
Rennie Grove Peace Hospice Care
Can you be the friendly face and reassuring voice that our patients and visitors need?
🌼 What you’ll be doing As a valued member of our reception team, you’ll help everything run smoothly. Tasks may include: • Giving visitors a warm, friendly welcome when they arrive • Answering phone calls, taking messages and passing them on to the right people • Helping visitors feel comfortable while they wait for appointments • Signing visitors in and supporting general enquiries • Accepting deliveries and donations (with support from staff) • Keeping the reception and waiting area tidy and welcoming • Helping with refreshments, directions and information
Administration
Admin
💜 Who we’re looking for You don’t need previous receptionist experience — we’re looking for someone who is: • Friendly, approachable and calm • A good listener with a reassuring manner • Comfortable answering the phone and passing on messages • Confident using basic IT (training provided) • Sensitive to people who may be anxious or distressed • Aged 18 or over This is a fairly active role, involving moving around the reception and waiting areas. We’ll happily talk through any support or reasonable adjustments you might need.
🌟 What’s in it for you? Volunteering with us gives you so much more than just the chance to give back: ✅ A warm, welcoming team You’ll be part of a friendly, supportive environment where volunteers are truly valued. ✅ A rewarding role with real impact Your presence helps patients, families and visitors feel supported and cared for from the moment they arrive. ✅ Build confidence and experience Gain experience in a professional reception setting — great for confidence, communication skills and your CV. ✅ Full training & ongoing support You’ll have a named line manager, clear guidance, and training on systems and procedures — you’re never on your own. ✅ The feel good factor Small acts of kindness make a big difference. You’ll leave knowing you’ve helped someone’s day feel a little easier. ✅ Expenses covered We’ll reimburse reasonable travel expenses if you wish to claim them.
Each shift is 3 hours. If you are able to cover any other shifts we would be also be very grateful
AL3 5QX
Grove House, Waverley Road, St Albans, AL3 5QX
We're opposite St Albans City Hospital
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